1. 🛍️ Product Information
At Kausheya Studio, we strive to present our sarees, dress materials, and ethnic collections as accurately as possible. However, slight variations in color, texture, weave, or design may occur due to lighting, photography, screen settings, and the handcrafted nature of certain products.
2. 💳 Pricing & Payments
All prices displayed on the website are listed in INR (₹) and are subject to change without prior notice. Orders will be confirmed only after successful payment completion.
3. 🚚 Shipping & Delivery
We aim to process and dispatch orders within the specified timeframe. Delivery timelines may vary depending on location, courier availability, and external circumstances. Delays caused by courier partners or unforeseen situations are beyond our control.
4. 🔁 Returns & Exchanges
Returns or exchanges are accepted only for damaged, defective, or incorrect products. Customers must notify us within 24–48 hours of delivery with proper proof such as images or videos for verification.
5. ❌ Cancellation Policy
Orders once placed cannot be cancelled after dispatch. Cancellation requests will only be considered if the order has not yet been processed or shipped.
6. 📦 Product Availability
All products are subject to availability. In rare cases where an item becomes unavailable after an order is placed, customers will be informed and an appropriate refund or alternative solution will be provided.
7. 🔐 Privacy Policy
We value your privacy and ensure that your personal information is kept secure and confidential. Customer information will never be shared with third parties without consent, except where required for order processing or legal obligations.
8. ⚖️ Intellectual Property
All content on this website including images, logos, graphics, text, and designs belongs exclusively to Kausheya Studio and may not be copied, reproduced, or used without prior written permission.
9. 📞 Support & Assistance
For any queries related to products, orders, or assistance, customers can reach out to our support team through the official communication channels provided on the website.